Settings

Configure your SalesEngine platform

Retell AI

Voice AI agent configuration for outbound calls

API Key

Agent ID

Voice Model

Webhook URL

Phone Numbers

Outbound caller IDs and phone number pool

Primary Number (US)

Secondary Number (US)

UK Number

Number Pool Size

Rotate Caller ID

Automatically rotate through phone numbers to reduce spam flagging

Gemini AI

Used for script generation, call analysis, and lead scoring

API Key

Model

Auto-analyze Calls

Automatically analyze call transcripts for sentiment and lead scoring

WhatsApp (Twilio)

WhatsApp Business API for follow-up messages

Account SID

Auth Token

WhatsApp Number

Default Template

Campaign Defaults

Default settings applied to new campaigns

Max Call Attempts

Retry Delay (hours)

Concurrent Calls

Call Window

Default Timezone

Daily Budget ($)

Auto SMS Follow-up

Send SMS after interested or callback outcomes

Auto WhatsApp Follow-up

Send WhatsApp message after interested outcomes

Respect Contact Timezone

Only call during business hours in the contact's timezone

DNC Settings

Do Not Call list management and compliance

DNC Trigger Keywords

Cooldown Period (days)

Auto-DNC on Rejection

Automatically add to DNC when contact explicitly asks to be removed

Federal DNC Registry Check

Check numbers against the national DNC registry before calling

2,847 numbers currently on DNC list